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Frequently Asked Questions

COVID-19 - Information

For the latest news and information related to the conference and COVID-19 please visit the news and updates section of our website here.

REGISTRATION - How do I register? Can I register On-site?

$110+HST Early Bird Registration can be completed on our website by clicking here. We will accept registrations on-site for $225+HST. We cannot take registrations by phone, fax or email.

SYMPOSIA - When does symposia registration open?

SYMPOSIA REGISTRATION OPENS TO PRE-REGISTERED ATTENDEES IN LATE MAY. Register now for the main Pri-Med Canada program to get first pick at symposia! Pre-registered attendees will receive an email with instructions on how to register for symposia when it opens in late May - stay tuned!

CREDITS - Is this program Mainpro+ accredited?

Keynotes and Sessions: This one credit per hour Group Learning program has been certified by the College of Family Physicians of Canada and the Ontario Chapter for up to 15 Mainpro+ credits.

CANCELLATION - What is your cancellation policy?

Due to the COVID-19 outbreak, the event has been postponed to July. If you cannot attend the new July dates, we will refund your conference fees in full. Contact us at or use our website livechat to request a refund.

REGISTRATION - Can I register for just one day of the conference?

We only offer the 3 day rate for the conference. You may attend just one day if you like (and only claim credits for that day) but you still must pay the full 3 day registration fee.

REGISTRATION - Can I register by phone, fax or email?

We cannot take registrations by phone, fax or email.

Registration can be completed on our website by clicking here.

LOCATION - Where is the conference?

The conference is located at: International Centre - HALL 2 6900 Airport Road, Mississauga, Ontario *The Pre-conference on Tuesday, July 14, 2020, will be held at the Conference Centre Entrance at the International Centre. For a map and more information visit our location page:

CERTIFICATE - How will I get my certificate of attendance?

The UofT DFCM and CCCEP certificates of attendance are located on the back page of the Conference Program which is in your delegate bag when you arrive at the event.
Certificates of Attendance (if applicable) for the Pre-Conference and Symposia sessions will distributed at each respective session.

WI -FI - Is there free wi-fi?

Yes. We provide free wide open access to Wi-Fi while attending Pri-Med Canada. The network name is "Pri-Med Canada"

PRESENTATIONS - Are the presentations available online?

Yes. The University of Toronto, Department of Family & Community Medicine session presentations are available online, to registered attendees, before, during and after the conference in the conference app
Please note: if the speaker did not give us permission, their presentation is not available.

SYMPOSIA - How do the standby lines work?

Pre-Registration for symposia guarentees you entrance into that session up until the starting time. If you are not in the room or in the pre-reg line before this time your pre-registration expires and will be given to somone in the standby line. The standby line will then be admitted into the room up to the alloted number for that particular session. This alloted number can be as low as 100 or as high as 350 and the amount of people in the standby let in would be generally be about 10% of the alloted number.

SYMPOSIA - I'm willing to stand and don't need a meal, why can't I still go into the symposium room to watch the presentation?

The industry symposia are supported by educational grants from industry and the sponsor requests a certain number of attendees for their session (Between 100 and 350 attendees). We only allow the exact number of attendees a sponsor requests into their session even if there is still space in the room.

SHUTTLE - Are there Shuttle Buses?

We are pleased again to offer continuous complimentary shuttles to/from our Host Hotels to the Main Hall 2 Entrance of Pri-Med Canada.

CREDITS - Can I convert Mainpro+ credits to AAFP, AMA, or Royal College (MOC) or other international Credits?

Yes! The CFPC has agreements regarding credit reporting and reciprocity with the following partner organizations: American Academy of Family Physicians (AAFP) The AAFP is the accrediting body for family medicine CPD/continuing medical education (CME) in the United States. CFPC members who complete any CPD/CME program accredited by the AAFP for prescribed credit can claim the equivalent number of certified credits. CFPC members who complete any CPD/CME program accredited by the AAFP for elective credit can claim the equivalent number of non-certified credits. American Medical Association (AMA) Members may claim certified credits for any AMA PRA Category 1 credits, up to a maximum of 50 credits per five-year cycle. Any additional credits are eligible as non-certified credits. Royal College of Physicians and Surgeons of Canada (Royal College) Maintenance of Certification (MOC). Accredited Section 1 credits are eligible for certified credits, up to a maximum of 50 credits per five-year cycle; any additional credits are eligible as non-certified credits. Accredited Section 2 activity credits are eligible for non-certified credits, with no maximum. For any other international activities done outside of North America, the Request for Individual Consideration form can be filled out to determine whether certified or non-certified credits can be awarded.


If you require any special assistance, please contact us directly at least 30 days prior to the conference date.
Tel: 1-877-669-6961 Ext. 2

You can view our AODA policy here:

PRIVACY POLICY - What is your privacy policy?

This is a web site and event of DIVERSIFIED COMMUNICATIONS ULC ( For industry sponsored sessions in person or online, your contact information (with the exception of your email address) is collected and shared with each individual sponsor of the respective symposia or seminar(s) registered to. Sponsors of each symposia and/or seminar require this information for symposia/seminar registration confirmation and provision of ongoing services and to maintain communication and respond to inquiries from delegates. For further information, please contact the sponsor in question for their Privacy Statement. Diversified Communications ULC reserves the rights to all recording or reproductions of our conferences and online products. This includes recording of presentations and other supporting Continuing Education materials including, but not limited to, the posters and syllabus. Any person attending might be photographed or videotaped, and on registration, the attendee gives permission to use their image in possible future publications including print, online and video. Specific to Pri-Med Canada: Personal name, town and province only will be provided to Exhibitors of Pri-Med Canada for demographic profile purposes. Exhibitors do not receive full postal address information, nor do they receive phone, fax or email information. As a registrant to any event, you may receive periodic mailings, email, telemarketing, or fax messages from us with information on upcoming conferences and online learning opportunities. If you do not wish to receive such information, you have two ways to inform us: You can send us an email to: Please provide us with your exact name and address. You can provide it in writing to the address above. Please provide us with your exact name and address.

MAINPRO+ - Questions about Mainpro+

Visit the CFPC Mainpro+ F.A.Q. website here:

CREDITS - How many credits do I receive for attending the conference

The main program of Pri-Med Canada is accredited for 15 Certified Mainpro+ credits and 15 CCCEP Credits. Additional credits can be earned by particiapting in the symposia sessions and the pre-conference on May 8th.

APP - How do I download use the Pri-Med Canada App?

Click here to download the Pri-Med Canada App. Our 2020 Pri-Med Canada app is not published yet. Once the app is published (In late January) you will be able to use the features below.
If you have not already, login with the button on the top right corner of this page. Use the same email you used to register for the conference and create a new password. Once you login you can:
Select a session under "Program" or "My Agenda" from the home page to find more details on a session, slide decks, polling, Q&A's and evaluations.
Look for “Documents” under each session to view a PDF of the slide deck. *Note: All slide decks may not be available because some speaker do not allow us to post their slide decks.
Select “Add to your schedule” to add sessions you wish to attend to your personalized agenda.
Select “Join Live Poll” in the session you are in to participate in polling.
Select “Ask a Question” in the session you are attending to send a question to the moderator. You can also up-vote a question that was already asked.
Select “Session Evaluation” in the session you wish to evaluate. Each completed evaluation enters you into a draw for a $50 prize.
By default the chat feature is turned off on your profile. If you wish to send/receive messages with attendees click the icon on the top right side of the app, select “Preferences” then “Enable Messaging” you will now be able to message with other attendees.
Under “Exhibitors” select a company, then select “location” to view a map of their exact booth location in the exhibit hall.

PRIVACY - What Happens When an Exhibitor Scans My Badge?

In order to facilitate networking and business relationships at Pri-Med Canada, exhibitors may wish to scan your badge so they can contact you with more information. Pri-Med Canada provides badge scanning services to exhibitors who request it. By allowing an exhibitor to scan your badge you are consenting to have Pri-Med Canada provide the exhibitor with your contact information (name, title, company, email address, phone number, address), and thereafter you may be contacted by the exhibitor post-event. If you do not wish the exhibitor to contact you or to exercise any data subject rights, please communicate this directly with the exhibitor at the event or thereafter.

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